SAFETY // HUMAN OVERSIGHT

Automation Doesn't Mean Losing Control

How to design workflows that keep you in the driver's seat for the decisions that matter.

A common fear business owners have is: "If I automate this, what happens if the AI makes a mistake?" It's a valid concern. You don't want an AI refunding a $10,000 charge without your permission.

The "Human-in-the-Loop" Design

We build automation with "checkpoints." Think of it like a self-driving car that asks you to take the wheel when things get tricky.

  • Low Risk Tasks: (e.g., data entry, drafting emails) -> Fully Automated.
  • High Risk Tasks: (e.g., sending invoices, refunding money) -> Draft Only.

How It Works

Instead of sending an email automatically, the AI writes the email and sends it to you on Slack or Teams saying: "Review this draft?". You click one button: Approve.

If you approve, it sends. If you reject, you can add a quick note, and the AI learns from your feedback for next time.

Peace of Mind

This approach gives you the speed of AI (drafting in seconds) with the safety of human judgment. You get 90% of the work done for you, but you keep 100% of the authority.

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