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AutomationsLab
Federico Donati, founder of Automations Lab Make.com Certified Partner

About me

I'm Federico. I build the software my clients' operations run on.

Freelance, based in Rome, since 2023. Before writing a single automation I ran real operations: fleets, market launches, margins. That's why what I build makes operational sense, not just technical sense.

Automations Lab is my workshop, not an agency: you talk to me from the audit to the handover, and I'm the one writing the code, designing the flows and answering when something breaks at 2 am.

I work with e-commerce brands and SMBs that have outgrown the spreadsheet: orders, cash on delivery, invoices, CRM, reports. I build the platform that holds together the tools they already use, with Make.com, Claude Code, Lovable and Supabase.

I come from operations: I launched and ran markets for a micromobility operator in Italy and the Middle East, with fleets of 1,500+ vehicles and a P&L to defend every month. When we talk COD, returns, ROAS or margins, I know what they feel like from the inside.

How I work

  • Demo before backend: you approve something that works before paying for the final build.
  • One person to talk to: no account manager, no handovers.
  • Every system ships with monitoring and alerts. If an API fails, you know before your customers do.
  • Pricing comes after the audit, never before. Three clear models, chosen together.

In numbers

Top Rated Plus
Upwork
100%
Job success
30+
Projects completed
1,900+
Hours billed on Upwork
9 out of 10
Clients who come back for a second build
Rome, Italy · working remotely
Base

See the Upwork profile

Certifications

  • Make.com Certified Partner · Level 2

    Make.com · January 2025

  • HubSpot Sales Software

    HubSpot Academy · December 2023

  • HubSpot Marketing Software

    HubSpot Academy · 2026 · pending verification

Background

  1. 2023 – today

    Founder, Automations Lab

    Operations platforms and automations for e-commerce brands and SMBs in Italy, the UK and the US.

  2. 2022 – 2025

    Operations manager, micromobility · Italy and the Middle East

    Market launches in Qatar and the UAE, ownership of the Italian P&L, fleets of 1,500+ vehicles.

  3. Education

    ESADE Business School · Bocconi University · Tor Vergata

    MSc in International Business Management (ESADE), MSc (Bocconi), BSc (Tor Vergata).

Tools I use every day

  • Shopify
  • HubSpot
  • Xero
  • QuickBooks
  • Stripe
  • Google Workspace
  • Slack
  • Notion
  • Spoki
  • GLS
  • Elogy
  • Qaplà
  • Meta Ads
  • Supabase
  • Lovable
  • Make.com
  • Claude Code
  • OpenAI
  • Gemini

Verified reviews

What clients say

Reviews left by clients on my Upwork profile, reproduced word for word.

Upwork
Top Rated Plus
job success
100%
projects
30+
hours
1,900+

See the Upwork profile

“Federico is proactive, easy to work with, and highly effective. He built automations for us that have been running smoothly for months, delivering major time savings. Will definitely continue working with him.”
Verified Upwork client · E-commerce automation on Make.com · Oct 2025
1 / 7

Free audit · 30 minutes

Thirty minutes with me to find out how many hours you can get back.

Bring the process that weighs on you most. We start there.

  • A map of the processes that pass through several people and several tools today.
  • An estimate of the hours you can get back, using your numbers.
  • What to automate first, and what is not worth touching.

No commitment. No surprise quote: pricing comes later, only if it makes sense to proceed.

Book the 30-minute call

Pick a day and time on my calendar. Opens in a new tab.

Or write to me

Have a question first, or want me to suggest two times? Leave your details and I'll reply within one business day.

Which process costs you the most time today?

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