Use cases
An anonymized selection of real projects. The full portfolio includes around 190 use cases.
Order sync across Shopify, HubSpot and Xero for fashion brands
Challenge: Orders copied by hand between store, CRM and accounting, with frequent mismatches.
A single flow that propagates every order from Shopify to HubSpot and Xero, with deduplication and error handling.
Automatic GLS labels with Elogy fallback for luxury resale
Challenge: Shipping labels generated by hand, with a second courier to use when the first does not cover the area.
A flow that generates GLS labels automatically and switches to Elogy when the area is not covered.
Multilingual lead routing with Spoki WhatsApp for an educational travel agency
Challenge: Leads in several languages to route to the right consultant via WhatsApp, without a clear criterion.
A flow that detects the language of the lead and routes it to the correct consultant via Spoki on WhatsApp.
Product catalogue enrichment with GPT-4 and human validation
Challenge: Incomplete product descriptions, to be enriched without publishing unchecked text.
A flow that generates draft descriptions with GPT-4 and sends them for human review before publication.
Internal Lovable dashboard for returns across 3 marketplaces
Challenge: Returns managed on separate sheets for each marketplace, without a single view.
An internal dashboard on Lovable and Supabase that brings returns from the three marketplaces into one view.
Centralised Qaplà tracking and personalised Resend notifications
Challenge: Generic and fragmented shipping notifications, without a tone consistent with the brand.
A flow that centralises tracking on Qaplà and sends personalised notifications via Resend.
Migrating a Make scenario to Data Store to reduce operations
Challenge: A scenario consumed many operations through repeated calls to the same data.
A refactor that moves recurring data into a Data Store and introduces sequential processing.
AI customer service on HubSpot conversations with human escalation
Challenge: Recurring requests that saturate support, without an automatic first filter.
A flow that classifies requests and prepares AI draft replies, with human escalation on complex cases.
Video content pipeline with ElevenLabs and Kling for social commerce
Challenge: Slow, manual production of short product videos for social channels.
A pipeline that generates voice with ElevenLabs and video with Kling, orchestrated by Make.com.
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